Mission & Value Statements
Our Mission is to provide quality plants and services which meet the expectations of our customers in the landscaping and green environment by continuing to build a quality company where employees and owners can achieve their professional and personal goals through the company.
Our Quality Mission is a hallmark of the Midwest Groundcovers experience. In 2005 we launched our official Quality Assurance program. All orders are inspected three times - the first time when the order is assembled, the second time after assembly by the Quality Assurance Inspection team and the third time when the order is loaded for the customer delivery or pick up.
Our quality assurance program continues through customer satisfaction. Our extensive quality feedback program directly communicates customer comments to all levels of management on a daily basis. Quality comments are reviewed by production, inventory and sales teams. Every comment from every customer counts. Every day. Every time.
Our Value Statements...
Relationships: We create and maintain mutually beneficial, long term relationships with customers, suppliers and team members that are based upon honesty and trust.
People: We are self-motivated people who take responsibility to develop ourselves, our teams and the company. We celebrate our achievements and seek to inspire each other.
Teamwork: We all work together in an ethical, practical, reliable and safety conscious manner to serve our customers and each other. We all pitch in and no job is beneath any team member.
Improvement: We innovate to produce efficiencies, cost savings and smarter work solutions in order to maintain a fair and reasonable profit while adding value for our customers. We are committed to improve all we touch within our industry and our community.
Products and Services: We develop and produce consistent products to meet the quality expectations of our customers. We bring value by understanding our customers’ businesses, and build solutions through our products and services.
Sustainability: We positively and thoughtfully impact our region’s land, considering economic vitality, environmental responsibility and the well-being of our people and community.