Se Habla Español  |  Phone: (847) 742-1790
Current Hours: Monday - Friday: 7:30am - 4:00pm
Se Habla Español  |  Phone: (847) 742-1790
Current Hours: Monday - Friday: 7:30am - 4:00pm

Account Manager - Midwest Groundcovers - St. Charles, IL

Full Time Year Around

To satisfy customer expectations by providing value-added service and support to internal and external customers and Outside Sales Representatives, while achieving the annual sales goals at a profit and reaching personal & professional goals in the process.


Essential Responsibilities:
Responsible for a set list of customers. Based on directed strategy, maintain, or incrementally grow sales on these accounts. Develop customer relationships.
Achieve targeted annual sales goals relating to specific accounts, products, or market segments.
Promotional selling of targeted products, product lines and promotional focus items.
Actively manage orders on assigned accounts. Proactively reach out to customers inquiring about timing and provide inventory updates to ensure the maximum amount of product can be fulfilled on an order.
Actively manage orders that have been released and ensure customers pick them up within a week to ensure maximum plant quality.
Answer direct phone calls/emails and process orders and quotes from assigned customer list.
Participate in monthly outbound sales initiatives, directed by sales leadership.
Travel to visit assigned accounts based on customer need. Travel approximately 20% of the year.
Preferred Experience:
5 years of horticulture or job-related experience in sales or customer service
Strong computer skills with competency in Microsoft Word, Excel, Outlook and PowerPoint.
Knowledge & Skills Required:
Excellent communication skills.
Excellent organizational and problem-solving skills.
Strong presentation skills.
Sales expertise with a focus on relational selling techniques and approach.
Strong commitment to customer service and teamwork.
Positive, action-oriented attitude towards satisfying customer needs.
Ability to output high volume of work accurately with attention to detail.
Ability to multi-task, work in a fast-paced environment and meet deadlines.
Understanding of the green industry.
Desired Skills:
Many hours on the phone, working on a computer and sitting at a desk in an office environment.
Ability to calmly deal with customers presenting problems and resolve issues.
Ability to adjust to continually changing inventory availability and changes in product quality.
Continued and frequent changes to orders based on inventory changes.
Ability to work longer hours and overtime as needed, particularly in spring
Active and assertive promotional selling of new ideas, products, and services to customers to increase awareness of Midwest Groundcovers broad product line to proactively grow sales.
Participation in trade shows or events outside of normal business hours – winter and summer especially.
Bachelor's degree in Horticulture, Sales, Business or Management
Travel: Ability to travel throughout the Midwest 20% of the time.
About Midwest Groundcovers:

Join the Midwest team! We strive to attract and retain the best talent in our industry and consider our employees to be our most valuable asset. We offer full-time, full-time seasonal and part-time employment across many different types of positions and experience levels. Midwest has grown through dedication to customer service and we are continually seeking those who share that desire to join our team. Our past accomplishments and success in the Green Industry are a direct reflection of the quality of our employees – join us and help us to build the future!

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