Customer Pick-Up
Check-in Kiosk:
The Check-In Kiosk allows for expedited processing for your pick-up orders. If you have terms or a credit card on file, our team will simply print your paperwork for your pre-placed order and get you to our loading team for more efficient order processing.
U-PICK Yard:
Your one-stop shop for fast and convenient ordering. The U-PICK Yard houses over 300 varieties of our most popular Midwest plants, a variety of the most requested balled & burlapped trees and shrubs, and our best-selling Midwest Trading bagged goods. Monthly sales events offer 10-20% plus your EVD off your order; and a loyalty program where every $200 spent earns you a stamp towards an additional discount.
One Hour Text/Call-Ahead:
Text/Call 630-538-2542 to have your order pulled from the U-PICK Yard in one hour.
The Check-In Kiosk allows for expedited processing for your pick-up orders. If you have terms or a credit card on file, our team will simply print your paperwork for your pre-placed order and get you to our loading team for more efficient order processing.
U-PICK Yard:
Your one-stop shop for fast and convenient ordering. The U-PICK Yard houses over 300 varieties of our most popular Midwest plants, a variety of the most requested balled & burlapped trees and shrubs, and our best-selling Midwest Trading bagged goods. Monthly sales events offer 10-20% plus your EVD off your order; and a loyalty program where every $200 spent earns you a stamp towards an additional discount.
One Hour Text/Call-Ahead:
Text/Call 630-538-2542 to have your order pulled from the U-PICK Yard in one hour.
Order Status
RELEASED ORDER:
A RELEASED Order will be fulfilled on the Delivery or Pick-Up date you selected during the checkout process. If for some reason there is an issue with the selected date, someone from our team will contact you.Â
OPEN Order:
We understand Landscape Contractors can face unpredictable circumstances when it comes to the timing of plant installations. To support our Landscape Contractors, we offer the opportunity to place OPEN orders. AN OPEN order will reserve plant inventory for the first or second half of the month in which it is placed.Â
OPEN orders dated between the 1st and 14th of the month will be considered first half of the month OPEN orders. OPEN orders dated between the 15th – end of the month will be considered last half of the month OPEN orders.
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We understand jobs get delayed. If your job gets pushed out a month or more, please contact our sales team to move the order to a new month, or manage / edit your orders online.
OPEN orders must be RELEASED by contacting our sales team or editing the order via the website prior to it being assembled.
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There is a 2-business day assembly time frame that applies to all order types.
Questions?
Call 847-742-1790, email mgsales@midwestgroundcovers.com, or use the Live Chat feature to get in touch with our Sales Team.
A RELEASED Order will be fulfilled on the Delivery or Pick-Up date you selected during the checkout process. If for some reason there is an issue with the selected date, someone from our team will contact you.Â
OPEN Order:
We understand Landscape Contractors can face unpredictable circumstances when it comes to the timing of plant installations. To support our Landscape Contractors, we offer the opportunity to place OPEN orders. AN OPEN order will reserve plant inventory for the first or second half of the month in which it is placed.Â
OPEN orders dated between the 1st and 14th of the month will be considered first half of the month OPEN orders. OPEN orders dated between the 15th – end of the month will be considered last half of the month OPEN orders.
Â
We understand jobs get delayed. If your job gets pushed out a month or more, please contact our sales team to move the order to a new month, or manage / edit your orders online.
OPEN orders must be RELEASED by contacting our sales team or editing the order via the website prior to it being assembled.
Â
There is a 2-business day assembly time frame that applies to all order types.
Questions?
Call 847-742-1790, email mgsales@midwestgroundcovers.com, or use the Live Chat feature to get in touch with our Sales Team.
