October 30, 2020
Winter Yard Policy
COVID-19 precautions following the closure of the
In order to ensure the continued well-being of all customers and staff at Midwest Groundcovers, the following policy will be put in place following the closing of the Check-In Kiosk:
1. Upon arrival, call 847-468-2019, Spanish speakers are available.
2. A sales associate will assist you with your order via phone while you remain in your vehicle.
3. Credit Card payments will be made over the phone. Cash or Check payments will be processed by a sales associate while you remain in your vehicle.
4. A sales associate will come out to your vehicle with your Order Copy and Loading Copy, and provide you with directions on where to proceed to.
5. Give the Loading Copy to the loaders, and they will load your vehicle.
At Midwest Groundcovers safety is our top priority. We have implemented various operational changes to ensure we are following CDC guidelines related to COVID-19. These measures include:
Wholesale Office is Closed:
Our Wholesale Office and Main Office is closed to the public. All customer transactions will occur outside at our Check-in Kiosk or UPICK Kiosks.
Midwest Groundcovers customers who are picking up plants should proceed to the Check-in Kiosk and remain in their vehicle. One of our staff members will come out to assist with your order while remaining at least 6’ away.
Midwest Trading customers who are picking up from the Midwest Trading Yard should proceed to the UPICK Kiosk and remain in their vehicle. One of our staff members will come out to assist with your order while remaining at least 6’ away.
The UPICK Yard is open and accessible to trade customers. Proper social distancing of 6’ or greater is required.
We are committed to providing a clean and healthy environment. We are sanitizing vehicles, counters, and public areas frequently. We have set-up additional hand washing stations for our employees and have provided all employees with masks.
Customers and employees are required to wear masks.
March 25, 2020
We know this is a challenging time to navigate. Things are confusing and stressful. We empathize with all of you. Just know that Midwest Groundcovers remains open and ready to serve you in all the usual ways you are used to – online, by phone or in person (with appropriate social distancing) – we are here to help and support you. Please let us know what we can do to help you through this, if we are not already doing it. We would love to hear from you.
We don’t have all the answers but would like to share some resources with you. Our industry associations are hard at work and we are extremely grateful for the information they are providing. Based on which state you are currently in, please click the links below for more resources.
American Hort: https://www.americanhort.org/page/Coronavirus
ILCA (Illinois): www.facebook.com/illinoislandscapecontractorsassociation
IGIA (Illinois): https://www.illinoisgreen.net/corona-virus
MNLA (Minnesota): https://www.mnla.biz/page/coronavirus
MNLA (Michigan): https://www.mnla.org/ (info is one home page)
INLA (Indiana): http://inla1.org/coronavirus/#
WNLA (Wisconsin): https://wnla.net/announcements.php?id=8
March 23, 2020
If I were asked what I found most inspiring from the past week, I would have a hundred stories – about the commitment, dedication, ingenuity and thoughtfulness of each of the people on our Midwest team!
Since Agriculture is named as an “essential” business in Illinois, we continue to operate and are ready to support you today and through spring.
We know your businesses and ours will remain committed to keeping ourselves and our customers safe, while supporting them by providing the services and products they require to keep properties well-tended and in good condition.
Our work will bring calm as it maintains a sense of control. As the earth blooms, our industry will bring hope for our community members practicing “stay at home”.
Recently these words were shared, “No one gets left behind if we all care for each other.”
The Midwest Companies and our teams are here to support and care for you.
Chairman & President
March 18, 2019
To Our Valued Customers:
At Midwest Groundcovers LLC, the health and safety of our employees, customers, suppliers, and vendors is extremely important to us. We are diligently monitoring the daily developments of COVID-19 and are making efforts to comply with recommendations given by the CDC and government officials.
Spring is here and we are making plans to continue to serve our customers as best we can to ensure you are able to get the plants and landscaping products you need to keep your business running.
Starting 3/23 we will be available from 7 am – 5 pm in order to help you.
We want to keep everyone safe so please help us by following these protocols when interacting with our staff in the sales yard, or when receiving deliveries:
If you have any questions, comments, or concerns, please do not hesitate to contact us at one of the email or phone numbers listed below.
Inside Sales Team: (847) 742-1790
Carrington Misener, Inside Sales Manager: (847) 468 – 2029
Nikki Melin, Sales Operations Manager: (847) 468 – 2024
Tara Fisher, UPICK Supervisor: (847) 468 – 2074
Thank you for your patience as we navigate this unique situation. We value your partnership and are thankful for your continued support, now and always.
Sales Operations Manager
Midwest Groundcovers LLC