To Our Valued Customers:
At Midwest Groundcovers LLC, the health and safety of our employees, customers, suppliers, and vendors is extremely important to us. We are diligently monitoring the daily developments of COVID-19 and are making efforts to comply with recommendations given by the CDC and government officials.
Spring is here and we are making plans to continue to serve our customers as best we can to ensure you are able to get the plants and landscaping products you need to keep your business running.
Starting 3/23 we will be available from 7 am – 5 pm in order to help you.
- Social Distancing = Online Ordering! Now is the perfect time to begin or continue using our online ordering system, available 24/7. New to online ordering? Click here for helpful instructions on how to use the new tool.
- Want to Chat? Call Inside Sales! Want some safe social interaction? Call our sales team – we will be working both in the office and remotely to make sure we are available to place orders and answer questions you may have.
- Check-In Kiosk is Open Although we have temporarily closed our Wholesale Office for safety reasons, we will still have staff available to help you with pick-up orders in our Check-In Kiosk. Make sure to call 24 hours in advance so we can have your orders staged and ready to go.
- Use UPICK for Quick Orders Our UPICK yard is currently getting stocked and will be staffed for those quick grab & go orders.
- Don’t want to visit us? Get your order shipped! Choosing to have your product delivered is a great option and we can deliver direct to your yard or jobsite.
- We are keeping it clean. To help keep our team safe and healthy, we are practicing the following protocols:
- Daily cleaning of customer areas including counters, pens, door handles, etc.
- We are asking employees to stay home if they exhibit symptoms of illness.
We want to keep everyone safe so please help us by following these protocols when interacting with our staff in the sales yard, or when receiving deliveries:
- Do not send employees who exhibit symptoms of illness to our facility.
- As much as possible, please leave a 6’ distance between yourself and our employees.
If you have any questions, comments, or concerns, please do not hesitate to contact us at one of the email or phone numbers listed below.
Inside Sales Team: (847) 742-1790
Carrington Misener, Inside Sales Manager: (847) 468 – 2029
Nikki Melin, Sales Operations Manager: (847) 468 – 2024
Tara Fisher, UPICK Supervisor: (847) 468 – 2074
Thank you for your patience as we navigate this unique situation. We value your partnership and are thankful for your continued support, now and always.
Sales Operations Manager
Midwest Groundcovers LLC