Inside Sales Rep. - Midwest Trading - Virgil, IL

Full Time Year Around Position - Virgil, IL Location

To satisfy and exceed customer expectations by providing value-added service and support to external customers and inside and outside sales representatives, while achieving the annual sales goals at a profit and reaching personal & professional goals in the process. This position will work 40+ hours per week during the peak season including some Saturdays.

Essential Responsibilities:
Provide efficient, accurate, and knowledgeable service through multiple channels
(phone, fax, email or in person) to ensure excellent customer satisfaction and to sell customers
on Midwest Tradings' broad product line
Answer ACD and direct phone calls and process orders and quotes
Understand ordering, shipping and credit policies. Apply and communicate these policies. Issue
adjustments as needed
Answer customer questions about their accounts, quotes, orders; develop customer relationships
Preferred Experience:
1-3 years related experience in sales or customer service with strong computer skills
Experience in horticulture or the green industry is valued
Knowledge & Skills Required:
Ability to communicate effectively, accurately, and concisely both orally and in writing
Excellent organizational and problem solving skills
Strong competency in Microsoft Word, Excel, Outlook and Internet Explorer
Strong commitment to customer service and teamwork
Positive, action oriented attitude towards problems solving and satisfying customers needs
Ability to output high volume of work accurately with attention to detail.
Ability to multi-task, work in a fast paced environment and meet deadlines.
Desired Skills:
Strong competency in Microsoft Word, Excel and Outlook
Some college helpful
About Midwest Groundcovers:

Join the Midwest team! We strive to attract and retain the best talent in our industry and consider our employees to be our most valuable asset. We offer full-time, full-time seasonal and part-time employment across many different types of positions and experience levels. Midwest has grown through dedication to customer service and we are continually seeking those who share that desire to join our team. Our past accomplishments and success in the Green Industry are a direct reflection of the quality of our employees – join us and help us to build the future!

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