Phone: (847) 742-1790 Monday - Friday: 7:00am - 5:00pm Saturday : 7:00am - 3:30pm

Customer Support is Key

From logistics to customer service, we offer dependable and flexible services to get your orders processed and delivered fast and efficiently.

Shipping:

Our shipping services have been designed to suit each customer’s unique needs. Midwest’s wide variety of logistics solutions are ready to serve you best from delivery confirmation calls, specialized cages to maintain plant quality, same day delivery options, and more!

Job Site Delivery:

Have deliveries to a job site project? We can accommodate that! Midwest’s fleet offers a variety trucks ready for any site and cages with wheels with easy mobility around delivery sites.

Same Day Delivery

We offer same day delivery service to zone 1 customers!
Service is available from March – October.

Order	Receive
11:00 AM	5:00 PM Same Day
3:00 PM	11:00 AM Next Day

Delivery Fees:
• Customer must have terms or a credit card on file
• Minimum order $250, maximum $1,000
• 11% Zone 1 shipping fees plus FSC apply
• $50 delivery fee for add-ons to existing orders
• $100 delivery fee for new orders

Guidelines:
• Service is subject to available space in a delivery van.
• Orders are limited to available inventory in St. Charles only.
• Customer must be on site to receive delivery and assist with unloading.
• We are not able to deliver B&B material.
• Service is not available on weekends.

Shipping Rate Finder

Our shipping area is divided into (5) delivery zones. Please type in your zip code to determine your delivery zone, freight fee % and the order minimum for your zone.

Due to the uncertainty of fuel prices, it may necessary to adjust our delivery minimums, freight fees, shipping zones or fuel surcharges. Midwest Groundcovers LLC reserves the right to modify the delivery program at any time.

Fuel Surcharges are calculated as a % of the freight fees and adjusted on a weekly basis. Midwest Groundcovers follows the U.S. Energy Information Administration Midwest average price for a gallon of diesel fuel as the basis of calculating fuel surcharges.

2023 Delivery Schedule

In order to ensure all the plants are landed in St. Charles and ready for delivery, the shipping window closes at noon two days prior to the delivery date.

Delivery for Zone 1

Placed Order	Before	Delivery Day
Monday	12:00PM	Wednesday
Tuesday	12:00PM	Thursday
Wednesday	12:00PM	Friday
Thursday	12:00PM	Monday
Friday	12:00PM	Tuesday

**Subject to available space on trucks**

Delivery for Zone 2-5

State	City	Delivery Date
Illinois	Central IL	Friday (alternating)
Indiana	Indianapolis	Wednesday
	South Bend/Ft. Wayne	Thursday
	Gary/Michigan	South Suburb Truck – Daily
Iowa		Tuesday & Thursday
Minnesota		Wednesday
Michigan	Detroit	Tuesday
	West/Central MI	Thursday
Missouri	St. Louis	First Monday of the Month (departs St. Charles, IL)
South Dakota	Sioux Falls/Sioux City	Second Monday of the Month (departs St. Charles, IL)
Wisconsin	Milwaukee/Green Bay	Monday & Wednesday
	Milwaukee	Friday
	Madison	Tuesday & Thursday
LTL	Outside of Zone 5	Monday, Tuesday, Wednesday (departs St. Charles, IL)
Sioux Falls/Sioux City, IA/SD	Outside of Zone 5	Need Full Semi to Send
Cleveland OR Columbus OR Cinncinati	Outside of Zone 5	2nd Week of the Month
Louisville	Outside of Zone 5	3rd Week of the Month

Customer Pickup:

Check-in Kiosk:

The Check-In Kiosk allows for expedited processing for your pick-up orders. If you have terms or a credit card on file, our team will simply print your paperwork for your pre-placed order and get you to our loading team for more efficient order processing.

U-PICK Yard:

Your one-stop shop for fast and convenient ordering. The U-PICK Yard houses over 300 varieties of our most popular Midwest plants, a variety of the most requested balled & burlapped trees and shrubs, and our best-selling Midwest Trading bagged goods. Monthly sales events offer 10-20% plus your EVD off your order; and a loyalty program where every $200 spent earns you a stamp towards an additional discount.

One Hour Text/Call-Ahead:
Text/Call 630-538-2542 to have your order pulled from the U-PICK Yard in one hour.

Online Ordering:

Place orders at your convenience 24/7. To place orders on our website, you must be a Midwest Groundcovers customer. Use your Customer Number and the email associated with your account to login for the first time. Upon logging in, you’ll be able to place orders for delivery, pick-up or will call. You will see your pricing with your EVD applied, if applicable. You can also access account terms, order history, the Custom Color Label Pre-Pricing program. Shipping minimums and order cut-offs apply.

Contact Info

Phone: (847) 742-1790
Fax: (847) 742-2655
mginfo@midwestgroundcovers.com

Street Address

6N800 IL-25
St. Charles, IL 60174

Current Hours:

Monday - Friday: 7:00am - 5:00pm Saturday : 7:00am - 3:30pm

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