Customer Support is Key
From logistics to customer service, we offer dependable and flexible services to get your orders processed and delivered fast and efficiently.
Our shipping area is divided into (5) delivery zones. Please type in your zip code to determine your delivery zone, freight fee % and the order minimum for your zone.
Due to the uncertainty of fuel prices, it may necessary to adjust our delivery minimums, freight fees, shipping zones or fuel surcharges. Midwest Groundcovers LLC reserves the right to modify the delivery program at any time.
Fuel Surcharges are calculated as a % of the freight fees and adjusted on a weekly basis. Midwest Groundcovers follows the U.S. Energy Information Administration Midwest average price for a gallon of diesel fuel as the basis of calculating fuel surcharges.
We offer same day delivery service to zone 1 customers!
Service is available from March – October.
|5:00 PM Same Day
|11:00 AM Next Day
• Customer must have terms or a credit card on file
• Minimum order $250, maximum $1,000
• 11% Zone 1 shipping fees plus FSC apply
• $50 delivery fee for add-ons to existing orders
• $100 delivery fee for new orders
• Service is subject to available space in a delivery van.
• Orders are limited to available inventory in St. Charles only.
• Customer must be on site to receive delivery and assist with unloading.
• We are not able to deliver B&B material.
• Service is not available on weekends.
The Check-In Kiosk allows for expedited processing for your pick-up orders. If you have terms or a credit card on file, our team will simply print your paperwork for your pre-placed order and get you to our loading team for more efficient order processing.
Your one-stop shop for fast and convenient ordering. The U-PICK Yard houses over 300 varieties of our most popular Midwest plants, a variety of the most requested balled & burlapped trees and shrubs, and our best-selling Midwest Trading bagged goods. Monthly sales events offer 10-20% plus your EVD off your order; and a loyalty program where every $200 spent earns you a stamp towards an additional discount.
One Hour Text/Call-Ahead:
Text/Call 630-538-2542 to have your order pulled from the U-PICK Yard in one hour.
Place orders at your convenience 24/7. To place orders on our website, you must be a Midwest Groundcovers customer. Use your Customer Number and the email associated with your account to login for the first time. Upon logging in, you’ll be able to place orders for delivery, pick-up or will call. You will see your pricing with your EVD applied, if applicable. You can also access account terms, order history, the Custom Color Label Pre-Pricing program. Shipping minimums and order cut-offs apply.